Freedom Of Information

Freedom Of Information

We seek to operate in as transparent a manner as is possible, and strongly believe that everyone has the right to know how we are doing on delivering our plans to improve local healthcare.

The Freedom of Information Act (FOIA) is a way of seeing information we hold such as emails, meeting minutes, research and reports.  It applies to all public authorities in England, Wales and Northern Ireland.

The FOIA requires us to make certain information available as part of a Publication scheme.

We've considered the Information Commissioners Model Publication Scheme in drafting our scheme.

Feel free to contact us if you cannot find what you are looking for. You can also request information not readily available on our website by submitting a Freedom of Information request.

  • How do I make an FOI request?

    Anyone can make a request under the Freedom of Information Act but requests must:

    • be in writing
    • state your name
    • include a postal or email address so we can write back
    • describe the information you want

    Please send your requests to us via email to or in writing to:

    Communications Team
    Cedar Court
    Guildford Road
    KT22 9AE

  • Will I be charged for making a request?

    We don’t routinely charge for requests made under FOI, or for any information supplied within our publication scheme. If we think the cost of collecting the information you’ve asked for is more than £450, (which is the same as 18 hours of staff time) we can say that due to this, we can’t provide the information. If there is a cost associated with your request, we will let you know and this will need to be paid before any information is provided.

  • How will my FOI be dealt with?

    We will acknowledge your request and respond to it within 20 working days.

    There may be times when we are unable to provide some, or all, of the information you have asked for. If this is the case, we will let you know and explain why.

  • I am not satisfied with the response. What can I do?

    If you do make a request, we hope you will be happy with our response. All our response letters give details of how to appeal against a decision in regards to an FoI request. If you don’t think we’ve met our duty under the FOIA you can get in touch with the Information Commissioner to log a complaint or appeal our decision.

  • Can I reuse the information provided to me?

    Surrey Downs CCG allows all information held on our website and supplied under FoI to be re-used, free of charge with the following conditions:

    • Information supplied freely by the CCG should not be re-used for commercial profit or gain; and
    • Information should be re-used in the context to which it was originally supplied, and not altered without the express permission of the CCG.

    Please get in touch if you have any queries relating to the re-use of information.